Basic
- Dial by Name
- Dial-by-Name Directory
- Logs
- Recording
- Block
- Reporting
- Barge-in
- Eavesdrop
- Analytics
- Recording
- Last Number Redial
- Hold with Music
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Call Management
- Auto Attendants
- Conferencing
- Direct Inward Dialing
- Queues
- Hunt Groups
- Transfers
- Custom Messages
- Valet Parking
- Intercom
- Custom Greetings
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Call Center
- Multiple Queues
- Pre-Call Announcement
- Automatic Call Distribution
- Agent Queues
- Tiers
- Time based Escalation
- Agent Login/Log out
- Queue Hold Message and Music
- Hold Timeout Message
- Timeout to Voicemail
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